Studio Policies
To help our studio run efficiently,
please note our studio policies.
We appreciate your cooperation.
Studio policies and prices may change without notice.
ATTIRE:
• Comfortable workout clothing is recommended. No short-shorts or bulky
sweats.
• CLEAN SOCKS are a must for sanitary regulation.
CELL PHONES:
• Kindly have cell phones turned off, unless you are waiting for an
emergency call and can leave it on vibrate.
STUDIO
AREA:
• Kindly remove your shoes before entering workout area.
• Please wipe down equipment after use
with Tea Tree Oil provided.
Please be considerate of other students and keep your voice soft during your lesson.
PAYMENT POLICY:
Discount Packages are available for Private and Semi-Private lessons and Group Mat classes at a lower rate. There are no refunds on any Discount Packages purchased. All Discount packages expire 3 months from date of purchase. Please make note of your expiration date in your calendar when purchasing a discount package.
• Studio accepts cash or check.
If paying by check, you will need 2 forms of ID. Please make all checks
payable to Whole Pilates, LLC. A $35 fee will be charged for
returned checks. In the event that Whole Pilates receives 2
returned checks for whatever reason, you will only be permitted to take
classes using Pay-Pal, or on a cash basis.
Payment can also be made by credit card on this website in advance of coming to your
session by clicking onto the Pay-Pal buttons next to the desired session
or package. Please be sure to print a receipt.
24-HOUR NOTICE
REQUIRED:
Please make all cancellations at
least 24 hours in advance to give us an opportunity to fill your
spot. Failure to cancel will result in FULL CHARGE FOR THE
MISSED SESSION. This applies to privates, semi-private/Duets and ALL classes. Monday appointments should be
cancelled by Saturday at 12:00 noon.
Duet Cancellation Policy: Please remember that each member of the duet is 100% responsible for the appointment. Make sure you have your partner’s contact info and that your partner knows of any change in your plans.
If you need to cancel a duet session in advance of 24 hours, please contact the studio, and also your partner to give your partner the option of a private session. You must notify the studio at least 24 hours in advance of the changed status of the reservation (whether it's been cancelled or converted to private), or full charge for the session is due from you.
If, however, you must cancel your appointment in less than the required 24 hours, and your partner rejects a private lesson, or you have failed to contact your partner to give them the option, you are responsible for payment for that session.
Get your partner's phone number. Talk to each other. Then tell us what you've decided in a timely fashion.
Mat Policy:
Mat sessions run for 5 consecutive weeks, one class/week, at the discounted rate. If space is available, ‘drop ins’ may attend a class at full price. ($20/class). There are no refunds of discounted Packages. Packages must be used for the dates they were purchased for.
If you need to miss a class, please cancel at least 24 hours in advance to allow us to fill the spot. Classes cancelled by Whole Pilates will be rescheduled at the end of the session. “No-shows”, or classes cancelled by participant are forfeit.
As classes are small and fill quickly, a Drop-In list will be made available for full sessions. These people are interested in joining for a class, so when you know you’ll be missing a class please let us know asap, or call a friend on the list to take your place.
STANDING RESERVED APPOINTMENTS: When you purchase a multiple session (privates & semi-privates) discount package (Intro, 5-Pack, 15-Pack) you may reserve a standing appointment for your lesson. You must have a current package to hold your standing reservation. Individual sessions are booked as availability provides.
REFUND POLICY AND PACKAGE EXPIRATION: There are no refunds for discount packages. All packages must be used within 3 months of purchase or the remainder of the package is forfeited. Please mark the expiration date on your calendar when you purchase your package. Payment for Mat Classes apply only for the session series you are registered for. Whole Pilates is not responsible for make up session that you have failed to schedule.
What We Offer
!New! LIVE Computer VIDEO CONSULTATION:
Have you ever been at home or on vacation, trying to do your Pilates mat exercise and couldn't figure out if you were doing it correctly, or just had a question? A free Skype account and a video cam on your computer will allow allow you to meet with a certified Pilates instructor online, where ever you are in the world, as long as you have access to your computer and an online connection. You can see your teacher, and, if you can properly position your camera, your teacher can see you. (Additionally, with a Skype account, you can call anyone in the world with a Skype account for free, and anyone else for just pennies on the dollar.)
Pilates Video Consultations and Lessons must be scheduled in advance.
Go to Skype.com now to set up your free account.
PRIVATE PILATES INSTRUCTION: Experience individualized attention to your personal strengths and weaknesses with a Pilates One-On-One session. Under experienced guidance, enhance your personal development of Strength, Flexibility and Musculo-skeletal balance using various pieces of Peak and Gratz Pilates equipment and Mat work. Private Pilates offers the fastest route to your personal goals.
SEMI-PRIVATE: This class is ideal for training partners of the
same level who enjoy a small group setting and benefit from one another's
motivation. Instruction is for 2 to 3 people utilizing reformers, mat work,
and multiple props. Two to five private sessions are recommended prior to
enrolling in this class.
PILATES MAT CLASSES:
This focused and fast-paced class is for people who
are familiar with the Pilates Mat exercises and are healthy. Exercises
develop your full body strength from the Power House, using control,
breathing, concentration, centering, precision, posture and basic body
awareness. Limiting class size allows the instructor to be in
close contact with each client. Several private sessions prior to
participating in this group class are very strongly recommended.
PERSONAL TRAINING: Traditional, gym-style fitness training using weights, bands, steps, body bars, cardio equipment. Burn calories, sculpt, build. Fitness and body composition assessment available.
DEEP TISSUE FULL BODY ROLLING - A Self Massage
Technique:
A revolutionary fitness
technique using 6 to 10 inch inflatable balls, and
theStick, working deeply into the
muscles, freeing restrictions in all parts of the body, stretching,
increasing blood flow and promoting healing. Under the instruction and
supervision of your trainer, you will gain more insight into your body
than you ever thought possible as you learn to use these versatile
tools. A great compliment to your Pilates training, and a necessity to
correct the overuse imbalances which occur in traditional fitness
pursuits.
Prices & Packages
All Prices are subject to change
Please Note: all packages purchased on the website are subject to a 3% credit card handling fee, totaled in the cart.
Private Pilates Instruction
Semi-Private, Duet (2 - 3 clients of similar level)
Pilates Mat
(Call studio to check for opening in session before purchase)
Live Computer Video Consultation
Personal Training - Weight Training, Cardio, Sculpt (non-Pilates)
Deep Tissue Full Body Rolling-A Self Massage Technique
